Question 1

Is it possible to have an invoice for an item purchased?

Accepted Answer

SURE! 
 By sending us a message or an email at checkout with all the billing information: 
 
 Company name, 
 Address (street, house number, post code) 
 VAT number 
 SDI (unique code for electronic invoicing)

Question 2

Can I add images to my FAQs?

Accepted Answer

Yes, to add images here's what you need to do: 
 Go to the app settings 
 Click on "Manage Questions" 
 Click on the question you want to add an image to 
 When editing your answer, click on the image icon and add an image from your library

Question 3

Can I add videos to my FAQ?

Accepted Answer

Yes! Users can easily add videos from YouTube or Vimeo: 
 Go to the app settings 
 Click on "Manage Questions" 
 Click on the question you want to add a video to 
 When editing your answer, click on the video icon and paste the Youtube or Vimeo URL of your video 
 That's it! A button to watch the video will appear in the reply box

Question 4

How do I change or delete the title of a FAQ?

Accepted Answer

The title of the FAQ can be changed in the settings section of the app. To delete the title you can also uncheck its box in the app settings.