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FREQUENTLY ASKED QUESTIONS
Is it possible to have an invoice for an item purchased?SURE! By sending us a message or an email at checkout with all the billing information: Company name, Address (street, house number, post code) VAT number SDI (unique code for electronic invoicing)
Can I add images to my FAQs?Yes, to add images here's what you need to do: Go to the app settings Click on "Manage Questions" Click on the question you want to add an image to When editing your answer, click on the image icon and add an image from your library
Can I add videos to my FAQ?Yes! Users can easily add videos from YouTube or Vimeo: Go to the app settings Click on "Manage Questions" Click on the question you want to add a video to When editing your answer, click on the video icon and paste the Youtube or Vimeo URL of your video That's it! A button to watch the video will appear in the reply box
How do I change or delete the title of a FAQ?The title of the FAQ can be changed in the settings section of the app. To delete the title you can also uncheck its box in the app settings.
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